Account & Data

Delete Your OJOX Account

OJOX users can delete their account directly from the OJOX mobile app, without needing to log in here or contact anyone. This page explains the exact steps, and what happens to your data afterwards.

Step by step

How to delete your account

The whole process happens inside the OJOX app and takes less than a minute.

01

Open the OJOX app

Launch the OJOX app on your phone and sign in if you aren't already logged in.

02

Go to Profile / Account Settings

Tap the Profile tab, then open Account Settings.

03

Select "Delete Account"

Inside Account Settings, choose the "Delete Account" option.

04

Confirm the request

Confirm the account deletion request when prompted. Your deletion request is then processed.

After you confirm

What happens after deletion

Some data may be retained where the law requires it.

Once you confirm the request, your OJOX account and the personal data associated with it are deleted, subject to applicable legal, security, fraud‑prevention, dispute‑resolution, or other legitimate retention requirements. Any retained information is kept only for as long as legally required or reasonably necessary.

What data is deleted?

  • Your profile information (name, phone number, email, profile photo)
  • Saved addresses and location data linked to your account
  • Account credentials and login access
  • App preferences and settings tied to your account
  • Other personal data associated with your account that is eligible for deletion

What data may be retained?

  • Records required for legal, tax, or regulatory compliance
  • Information needed for security and fraud‑prevention purposes
  • Records related to unresolved disputes or bookings until resolved
  • Data OJOX is required or permitted to keep for legitimate business purposes
Common questions

Frequently asked questions

Everything else people usually ask before deleting their OJOX account.

How do I delete my OJOX account?

Open the OJOX app, go to Profile > Account Settings, select "Delete Account", and confirm the request. No web login or separate form is needed.

How long does OJOX account deletion take?

Your account and associated personal data are deleted once the deletion request is confirmed and processed, except for information OJOX is required or permitted to retain as described above.

Can I recover my OJOX account after deletion?

Once your account deletion request is confirmed and processed, the account and its associated data are removed and cannot be recovered, except for any information retained as described above.

Who do I contact for help deleting my OJOX account?

You can reach OJOX support at msdsolutionsok@gmail.com for any questions about deleting your account or your data.

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